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HOME 
CUSTOMER SERVICE
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HOW TO PLACE AN ORDER
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| Website Orders |
If you already know what you want and have the
catalog item number, use our Catalog Quick Order service. If
you would like to see all our gifts, choose any of the gift
category links at the top of our Website. |
| Mail Orders |
Mirbeau Inn & Spa, 851 West Genesee Street,
Skaneateles, NY. 13152 |
| Telephone Orders |
1-877-MIRBEAU |
| Fax Orders |
1-315.217.0069 |
| SHIPPING CUT-OFF DATES |
| For arrival by: |
Standard
Delivery
(7 bus. days)
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Express
Delivery
(2-3 bus. days)
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Overnight
Express
Delivery
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| Valentine's Day |
February 5
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February 9
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February 12
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| Easter |
April 5
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April 11
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April 12
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| Mother's Day |
May 3
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May 9
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May 10
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| Father's Day |
June 7
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June 13
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June 14
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Alaska and Hawaii Deliveries
For shipments to Alaska and Hawaii addresses, please allow three
additional days for delivery. |
| SHIPPING & HANDLING |
How and When We Ship
We use only the most effective delivery services available to
guarantee that your order arrives on time. With our standard
delivery service, we generally ship the next business day, and
orders arrive in 7 business days to most locations. |
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EXPEDITED DELIVERY SERVICES
Add per item rate to the standard shipping and handling charge. |
| Merchandise Total: |
Standard Shipping & Handling Charge:
(7 business days to most locations)
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Express Delivery
(2-3 business days guaranteed)
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2 Day Express
(2 business days guaranteed)
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Overnight Express Delivery
(1 business day to most zip codes)
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| All Orders |
$ 6.95
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Add $9.95
per item
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Add $10.95
per item
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Add $14.95per item(Orders must be placed by10:30 a.m. PT to
ship the same day) |
Alaska and Hawaii Deliveries
For shipments to Alaska and Hawaii addresses, please allow three
additional days for delivery.
Canada Delivery
We ship via UPS & DHL Worldwide Express and add 30% of the
catalog price to the standard delivery charge. Delivery is within
10 business days.
International Deliveries
Add 30% of merchandise total (plus the standard shipping and
handling charge).
Delivery Guarantee
While we make every effort to ensure the accuracy of all information,
we reserve the right to make corrections if an error does occur.
Please check all addresses carefully. Postal and delivery services
will not forward. We guarantee delivery only to the addresses
we are given.
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| PAYMENT |
| For Internet, Telephone and FAX orders,
we accept VISA, MasterCard, Discover Network and American Express-
please include card number and the month and year it expires.
Gift Cards may also be used as payment. If you would like to
use a Gift Card, please call 1-877-Mirbeau to order.
If you intend to mail your order, we accept credit cards and
personal checks. Your credit card will be charged at the time
your first paid item is shipped. |
| SALES TAX |
| We collect state and local sales taxes for shipments
to: |
| State & Local Taxes |
Tax Rate |
| New York |
8.00% |
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